Member Action Center

Have an issue in the workplace? Looking for information about your rights on the job, grievances, and arbitrations? Have you tried to reach out to your shop steward or other local leader, but just can make contact?

If you need help right away, contact the the MAC. The MAC staff will answer your questions or direct you to a National Representative who can help you. The MAC is staffed from 8:30 a.m. to 5:00 p.m. (EDT), Monday through Friday.


(617) 376-7227—in Massachusetts
(866) 412-7762—toll free


(617) 376-7278