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Survey Points to Overall Job Satisfaction among Federal Employees

July 13, 2010

In a survey conducted by the Office of Personnel Management, 86 percent of the federal employees responding said they liked the work they did. Seventy percent recommended their organization as a good place to work, and 78 percent believed that their agency was successful at accomplishing its mission. Areas clearly needing improvement included telework (only 35 percent indicated satisfaction with their teleworking arrangements, and only 10 percent said they teleworked at least one day a week) and child care programs (23 percent reported they were not satisfied).

The 2010 Federal Employee Viewpoint survey was completed by more than a quarter-million fulltime federal employees, marking a 52 percent participation rate. The purpose of the survey, which has been conducted every two years beginning in 2002, is to "offer a snapshot of federal employees' perceptions of workforce management in their agencies today." The survey:

  • Provides general indicators of how well the Federal Government is running its human resources management systems.
  • Serves as a tool for OPM to assess individual agencies and their progress on strategic management of human capital.
  • Gives senior managers critical information to answer the question: What can I do to make my agency work better?

To view complete results of the survey, including results by agency, go to http://www.fedview.opm.gov/2010/Published/